Introduction
This Privacy Policy explains how Super Indian Grocery collects, uses and protects personal information handled through this website. Super Indian Grocery is a local Indian grocery store located at Shop 7/400 Churchill Rd, Kilburn SA 5084, Australia. This website is provided for general informational purposes only, and we are committed to being clear about the limited personal information this site handles.
Information We Collect
This website does not have customer accounts, logins, or any online payment or ordering facility. All purchases take place in person, in-store, so we do not collect any payment details or account information through this website. The only personal information we collect through this site is information you choose to provide voluntarily by submitting our contact form, which may include your name, email address, phone number and the content of your message.
Contact Form Information
When you submit the contact form on this website, the details you provide are used to respond to your enquiry. We only ask for the information reasonably needed to understand and reply to what you have sent us.
How We Use Your Information
We only use the personal information you provide for the purpose you provided it — generally, to respond to your enquiry or question. We do not sell your personal information, and we will not use it for unrelated marketing purposes without your consent.
Website Analytics and Cookies
This website may, now or in the future, use standard website analytics or cookie technologies to help us understand general visitor traffic and improve the site. Any such tools would collect general, non-identifying browsing information rather than personal details. Most web browsers can be set to refuse cookies or to alert you when a cookie is being placed, should you wish to manage this.
Third-Party Services
This website links to our Facebook page and includes an embedded Google Maps location. These third parties operate under their own privacy policies, and we encourage you to review them if you interact with these services. Should we connect a third-party form service, such as Formspree or Netlify Forms, to our contact form in the future, enquiry submissions made through that form would then also pass through that provider in order to be delivered to us.
Data Security
We take reasonable steps to protect the personal information you provide to us from misuse, loss, and unauthorised access. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information sent to us online.
Data Retention
Information you submit through the contact form is kept only for as long as is reasonably necessary to respond to and resolve your enquiry.
Access and Correction
If you would like to access the personal information we hold about you, or ask us to correct it, please get in touch via our Contact page and we will assist you.
Privacy Complaints
If you have a concern about how your personal information has been handled, please contact us via our Contact page so we can try to resolve the matter directly. If we are unable to resolve your complaint to your satisfaction, you may raise it with the Office of the Australian Information Commissioner (OAIC), the relevant external body for privacy complaints in Australia.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please call or WhatsApp us on +61 425 613 086, get in touch via our Contact page, or reach us through our Facebook page.